
Wherever there are parking areas, in multi-storey garages or on the surface, parking is of fundamental importance. People need to be able to park in safety. It is in this area that APCOA’s capabilities come to the forefront. It is extremely important to APCOA to be able to guarantee its clients the use of professional services, with lights, colours, sound system, in a clean and constantly supervised environment. APCOA also boasts an extensive knowledge of local requirements.
The company aspires to reaching the highest quality levels in the management of the parking areas. Clear standards, an extensive portfolio of products and know-how in the management and development of technologies and processes have been created in order to attain these objectives and ensure the best service to users.
The wide range of services at an operative level offered by APCOA fall into three categories:
Customer Care |
- Control centre available 24h/7 - 365 days a year |
- Surveillance Video 24h/7 - 365 days a year |
- Long-distance Assistance with audio connection available 24h/7 - 365 days a year with toll-free APCOA number |
- Car valet services |
- Car Wash services |
- Anti-theft systems for safeguarding vehicles |
- Top Car Services |
- Information centres Infopoint and InfoParking for parking in structures and on the street |
- Shuttle Bus Services |
- Possibility of booking parking bays |
- Courtesy Rooms |
- Places reserved for ladies and "child on board" vehicles |
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Maintenance and Cleaning |
| - Internal maintenance plan for parking management equipment |
| - Periodic maintenance programmed more frequently than that stated in legal requirements |
| - Detailed cleaning plans |
| - Periodic quality checks |
| - Security patrols |
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| Competenze Regionali |
| - Over 20 years of experience in with totally Italian management |
| - Local branches in 20 Italian cities |
| - Present NORTH to SOUTH along the entire Italian State |
| - Network of Area Managers and perfect knowledge of the Italian territory |
| - Collaboration with local Administrations and important local enterprises |